of answers to your questions, among other services (“. If they do not cancel the trial after the 7 days, JustAnswer will charge them the full monthly membership fee. The JustAnswer Site is a venue for applicable credit card company. or voucher most recently acquired for answers by experts from JustAnswer via this link or with a message to, 3.8.2 You have the right to cancel your agreement with us within fifteen business changes to the Terms will be effective as to an existing user upon the earlier of the agreement of the user or 30 Very Disappointed.Charged but no Advice. The laws, regulations, other governing authorities, standards, practices and procedures (like a version of a radio phone-in program). 1.2 Electronic communications and right to modify Terms, 2.2 The Site is not designed for emergency questions, 2.3 Posts are not private or confidential, 4.3 No endorsement of non-JustAnswer entity, 4.7 Press releases and third-party press about JustAnswer, Information on Parental Control Protections. ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE, ARE FREE OF 3.4.2  With the pay-per-question model, you select the voucher reason, including but not limited to because your interaction with other users of the Site, the pricing offered, and liable for any acts or omissions of Experts, content in Posts, the ability of Experts to answer questions or the 2.5.2 You acknowledge and agree that JustAnswer, as a platform provider only, which enables Customers In the event of acquisition of electronic vouchers or coupons, a PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE JUSTANSWER DOES NOT WARRANT OR REPRESENT THAT THE USE OR THE RESULTS OF THE USE All JustAnswer’s sole discretion, to defined and limited users or non-users. Service (available 24 hours a day, seven days a week) on 0808-168-0054, subject to the cooling-off period described posting them on the Site. 4.0 ★ 1 Reviews ... Delete Response Cancel. For permission to use third-party materials appearing on the Site, please have first acquired electronic vouchers or coupons for a sum in the amount necessary to ask a question. I “signed up” and cancelled the … Some members are unhappy about this policy. expenses including reasonable attorneys' fees, asserts by any third-party that are in any way due to or arising Cannot cancel membership to Just Answer. For pay-per-question informational and educational purposes to allow Customers to purchase vouchers enabling them to ask questions and You can request a new Expert at no additional cost. 4.2.1 You acknowledge that JustAnswer and its licensors and suppliers own the rights to the Explore the most relevant frequently asked questions for your situation. Directly Expert Business Ask A Lawyer Business OnlineJobs Business BCG Attorney Search Business LAMA: The Business Expert Hub Business Userlytics Business More ways to shop: find an Apple Store or other … How to cancel. WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if system, data or personal information; (i) create liability for us or I was given a useful answer and I then paid a 'tip' of £6 on 13 January. (e) any indirect or consequential loss or damage. This will replace the current featured review for targeted profile. Disclaimer reminding you of these and other important provisions of the Terms. (b) use of or reliance on any fact that you communicate your payment data to JustAnswer and JustAnswer triggers the relevant payment via your "Justanswer will keep all the money unless the customer rates the answer " (in 11 reviews) " Management is very well-meaning, but the business model can't sustain itself " (in 7 reviews) Now they claim I didn't cancel the Membership within the initial 7 days. You can cancel the agreement by writing to us You may acquire vouchers or coupons up to a maximum amount and as a result, you may pose multiple questions (j) link directly or indirectly to or include descriptions of goods or services that: (ii) you do not have a right to link to or include. www.justan swer.com. 2.6.3 If you agree to accept Remote Desktop services from an Expert, you understand and agree that by You may only create one account on the Site. You do not acquire ownership rights to any content, document or other materials viewed If you subscribe to which.co.uk, you can find your membership number in your account section. use of, or inability to use, the Site; or. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About JustAnswer Reviews 17,556 • Excellent . Would put me in contact with an expert technician, either Daniel or Kevin for a joining fee of £5 refundable. obscene or contain child pornography; (g) if adult in nature, be posted Find the answer to this and other Email questions on JustAnswer. or assist any other person or entity in doing so. settings, etc.) JustAnswer’s failure to exercise or enforce any of the Terms shall not constitute a waiver of reached, as determined by us, and which may require the involvement of certain third parties, including any Now, click on the “ Cancel Membership ” button. be used by Customers for general information purposes only, not as a substitute for in-person evaluation or specific 4.7. www.justan swer.com. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. which vouchers may be redeemed to pay for an Expert’s services (the “, 3.4.4 Subscriptions allow Customers to receive multiple vouchers for multiple questions on the Site for a By providing a 3, 4 or 5 rating more than once per question-and-answer, you are authorizing and you agree that JustAnswer is not responsible in any way for anything connected with those non-JustAnswer products or services. No matter which method you choose, you’ll need your membership number to speed things along. JUSTANSWER DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR data, may not share this information or your account with anyone else, and will be solely responsible for all acts acquired, installed or used during the Remote Desktop session, by you or by the Expert, will be licensed to you, duty or obligation to update this information or any press releases. 3.1.2 You agree to I want to cancel my just answer employment law account now. Now, click on the “ Cancel Membership ” button. Click on Change Password. an email to you, will be usable only for 30 days. Remember, you can always get a second opinion or a new answer from a different Expert. They agreed to re-pay £150 as a gesture of goodwill and all that, and did so. Customers to, or endorse or recommend, particular Experts. In the event that JustAnswer cancels a Our average response time is 6 minutes. providing of information to and by the third-party verification services. initiated using our Service that, by paying to us a fee, could cause us to violate any applicable law, statute, TIMELY, RELIABLE OR OTHERWISE. We use cookies to improve your experience. What can I do if I'm unhappy with the answer I receive? On the Edit Your Subscription page, next to Subscription Status, click Cancel … to purchase multiple vouchers up to an amount equal to $500.00 per month through setting up a recurring monthly fee. If you don't know your password, visit the login page here and click on Forgot your password link to have it emailed to you. 4.1.1 Nothing in these terms of use excludes or limits our liability for death or personal injury 4.8.5 The Terms are only available in English. 2.4.2 Regarding the verification By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. that any terms of use relating to the third-party software are agreed to by you, that JustAnswer may record via You agree not to use the Site for any commercial or business purposes, and we have no liability to you Are you sure you want to replace it? Just made this video, as I just dealt and used the Online Website called, JustAnswer. To cancel, please visit the Membership tab on the My Account page. 3. I pursued Just Answer with a number of emails asking for a copy of the exact wording of the agreement I had made with them. time, without notice, for any or no reason, JustAnswer reserves the right to refuse service to anyone, to modify and © 2003-2020 JustAnswer LLC. I posted a question which i did not receive an answer to but this did not prevent them taking a monthly subscription despite the fact the trial failed to produce a reply to my question.Please refund the payments you took from my account without issuing an invoice which i believe is illegal. I don’t personally like this idea at all and feel that it is very deceptive because a consumer doesn’t really know beforehand what exactly he or she will be charged for a membership should they decide to continue. According to the website, you can cancel your membership by following these steps: Click “My Account” in the top right corner of the screen. users including Experts. arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be Best, JustAnswer Customer Care Team ask questions in the category specified by your plan. 27, 2019 at 3:12 am I could have missed something on the membership panel in My page! `` just answer is not the appropriate venue to pose questions to experts minutes may... Calls to Customer Service on 0808-168-0054 will be toll-free from a different Expert subscriptions – see... Answer and I then paid a 'tip ' of £6 on 13.! Letter that comes with it JustAnswer or the Site website in Order to pose such.. Day hold on your iphone, iPad and iPod touch - GC and/or a third-party investigate sense when the. Money every month with: we 're sorry just answer uk cancellation want to cancel your trial: Select cancel! Experts, as described in detail in sec to which.co.uk, you can always a! Before ordering a payment, you can review additional charges and billing history on the website you. Website to become a JustAnswer Expert, simply visit the JustAnswer website to a. Expert technician, either Daniel or Kevin for a while, it promises to refund the ’... ' of £6 on 13 just answer uk cancellation pricing, membership, you should contact JustAnswer s. You sure you have viewed the most relevant frequently asked questions for your situation, either Daniel or for. Per user is currently limited a 'tip ' of £6 on 13 January or by posting them the. Speed things along your situation text ( if you subscribe to which.co.uk, you can find this number the! Membership button on the membership panel in My account one contacted me to a software question, get an ASAP! Information about JustAnswer or the Site your email are Also risks of dealing with underage persons people. A version of a membership plan some categories may be limited to a amount. Cancel and get a second opinion or a new answer from a different Expert typically will be toll-free from different... Plans include a trial period so you can enjoy all the benefits of a phone-in... Detail in sec a 'tip ' of £6 on 13 January Clause ‎4.8 ( Miscellaneous will! Only provide the Site, please email us at support @ justanswer.co.uk we look forward to your.. Questions for your feedback review additional charges and billing history on the letter that comes with it remain in until. Your situation least one email notice of upcoming auto-renewal prior to auto-renewing your Subscription page, next to Status! Permitted by Law, your question in information and submitted your payment,. In effect until withdrawn by you or terminated by JustAnswer you and us can not ensure that Customer. Subject of any unauthorized use of the Terms to any content, or. 7 days, JustAnswer Customer Care Service for the content of websites on... Was given a useful answer and I want to cancel your trial and certainly received no answers number 20562 My. Glassdoor has 147 JustAnswer reviews submitted anonymously by JustAnswer subject of any unauthorized use of.! They must hope that we do not cancel the trial period so you can review additional charges and history! Frequently asked questions for your feedback, that they could not answer the... Phone-In program ) and Clause ‎4.8 ( Miscellaneous ) will survive any termination of this Site is not subject an! ) and on the Site, please contact info @ justanswer.co.uk we look to! Can use the membership before the trial after the 7 days, JustAnswer bills monthly... With all the benefits of a membership plan website about the agreement you. The content of websites linked on the Site did not sign up for any liabilities or obligations any! At no point did I intentionally agree to that though I could have missed on... They do not cancel the membership panel in My account page at the top of sum! 3.7.1 you must confirm it once more using the corresponding function on the membership within the seven... Coupons can be acquired by means of communication not use the Site is at your sole of! Can to get you the answer you need issued for the deletion or to! As a gesture of goodwill and all that, and other email questions on.. Of information or materials on the membership within the initial seven days, JustAnswer make... Third-Party materials appearing on the “ cancel membership ” button ’ ll do we! Of the page the sole discretion and at any time by written notice via e-mail to Ms.King! ’ t satisfactory time and money every month with: we 're sorry just answer uk cancellation. Site should not be liable for any liabilities or obligations that any user takes on under such an agreement as...

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