They decided they didn’t like the product and wanted to send it back. But, when they reached out for help with the process, you had no process in place.Â, Then, you’re getting poor reviews all over the internet, and you have to dig yourself out of a giant hole. A Return Policy or a Refund Policy is used by ecommerce stores to inform customers about a store's policies on returns and refunds of purchased items. That’s not the case with WebsitePolicies so kudos to the owners! Generate a free End-User License Agreement (EULA). As you scroll down the page, you come to the returns section where they outline their terms for sending back a product or order. If you pass that date we offer an extra 14 days to return the item in exchange for a coupon valid 1 month. Now you know why your policies are crucial, and you’re ready to learn how to create them the right way. Generate a free Terms & Conditions agreement. In fact, we’ve been taking notes the entire time as they’ve gone through trials and tribulations as budding online stores.Â, And, we’re always here to share what we learn. eCommerce Retail Return Policy Template. Unfortunately, there are only two options for getting the policy yourself which is to copy and paste it into a word processor of your choice or print it without editing it. Having a clear return and refund policy in place is vital in ensuring that you and your customers are on the same page when it comes to exchanges, returns or refunds. Every return and refund policy that we generate is unique and built around the information you provide for the best results. Generate a Free Return & Refund Policy for your ecommerce store. Would you offer the same rules for someone in San Jose as you would a customer in Bangladesh? The policy generation options include custom-tailoring for different parts of the world, not just the United States, which is another bonus in WebsitePolicies’ favor. FiftyThree. Just tell us where you operate and we'll build a custom-tailored policy accordingly just for you. For example, maybe you choose to accept returns on broken or damaged products or only those in unopened packaging.Â, How many days after receiving a product does the customer have to notify your company that they are interested in returning a product or requesting a refund?Â, How your refunds will be disbursed. Take a look.Â, In this section, Roolee states that some returns qualify customers to receive a credit voucher that can instantly be redeemed with their store. MNML Return, Refund, and Exchange Policy.

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